# Napleton Volkswagen of Urbana - Detailed Adviser Profiles > Organization: Napleton Volkswagen of Urbana > Team Site: https://napletonsvwofurbana.adviserly.com > Dealership Homepage: https://www.napletonsvwofurbana.com/ Companion to [llms.txt](https://napletonsvwofurbana.adviserly.com/llms.txt). Full per-adviser record: bio, title, department, ratings, lifetime and recent sold/serviced counts, languages, specialties, contact info, up to 5 recent review texts, and an optional joined date when available. Fields that are empty, null, or zero for a given adviser are intentionally omitted from that adviser's block — a sparse profile reflects missing source data, not a rendering bug. ## Advisers ### Davonne Reinhart - Profile: [https://napletonsvwofurbana.adviserly.com/davonne-reinhart/reviews](https://napletonsvwofurbana.adviserly.com/davonne-reinhart/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (90 ratings, 62 reviews) - Lifetime vehicles sold: 317 - Recent vehicles sold: 19 - Sales specialties: ATLAS, ATLAS CROSS SPORT, JETTA, TAOS, TIGUAN As a Sales Advisor at Napleton's Auto Park, my passion for connecting with people shines through. Originally from Champaign-Urbana, I've spent years fostering relationships within our community. With a warm smile and a genuine interest in listening to my customers' needs, I strive to create a welcoming and supportive environment. I'm known for my energy, honesty, and unparalleled willingness to go the extra mile. Every interaction is an opportunity to make a positive impact. The smiles and positive feedback I receive after assisting customers fill me with a sense of purpose. I'm driven by a desire to ensure that everyone who steps into our dealership leaves satisfied. In my spare time, I enjoy spending quality time with my three-year-old son, immersing myself in the world of cars, and indulging in the thrill of basketball and video games. As an avid Lakers fan my favorite player is LeBron James, I'm always ready to engage in lively discussions about sports. My love for building connections extends beyond my professional life. I'm always keen to share stories about my family, childhood, and hobbies. I believe that by embracing our individuality, we create a more inclusive and welcoming community. Working at Napleton's Auto Park has given me a platform to combine my passion for people with my desire to help others. I can't wait to connect with you, learn about your needs, and send you home with a smile on your face. Let's embark on a journey together where your automotive dreams become a reality. Recent reviews: - 2026-04-04 | 5.0/5 | Conrad P. — Davonne was the man! We took our time to address my needs and price range I was looking for in a vehicle. He was very patient and welcoming to all of my questions and concerns in my decision process. He also walked me through very methodically with all the features of the new atlas I purchased. - 2026-07-20 | 5.0/5 | Marcia W. — Very pleasant experience! We really liked his "no pressure" attitude. Very polite & courteous young man! - 2026-06-10 | 5.0/5 | Austin W. — It was an easy process that he explained well his product knowledge was impressive ### Dionte Robinson - Profile: [https://napletonsvwofurbana.adviserly.com/dionte-robinson/reviews](https://napletonsvwofurbana.adviserly.com/dionte-robinson/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.7 stars (102 ratings, 68 reviews) - Lifetime vehicles sold: 466 - Recent vehicles sold: 36 - Sales specialties: CARNIVAL, K4, SORENTO, SPORTAGE, TELLURIDE - Call: 2176514708 My love of interacting with people is evident in my work as a sales advisor at Napleton's Auto Park. Originally from Chicago, Illinois. I aim to establish a friendly and encouraging environment with a warm smile and a sincere interest in learning about my clients' needs. I'm renowned for my optimism, integrity, and unmatched willingness to go above and beyond. My passion for establishing relationships goes beyond my work life. I usually enjoy telling tales about my interests, family, and early years. I think that by accepting our uniqueness, we make the community welcoming and diverse. Recent reviews: - 2026-08-23 | 5.0/5 | Terri F. — We initially visited Napletons of Urbana in April 2026. We were interested in a vehicle that would seat 7-8 people. Dionte Robinson immediately pulled a Kia Telluride and Carnival around for us to drive. He was extremely knowledgeable on both vehicles. We made a decision that I was interested in the Carnival. I informed Dionte that I would not be ready to purchase for about 3 months. He gave us a card and told me to reach out when I was ready. I received one email from him thanking me for coming by and to come back when I was ready. That was the only communication I received from him until I reached out in July to say I was ready. That was everything to me because I do not like to be hounded after I have made a decision. When I went back Dionte made it a painless process, probably the best experience purchasing a vehicle that I have had. - 2026-04-01 | 5.0/5 | Mildred H. — Was so very in bringing up the 2 vehicles, we were interested in an informative about everything about each one. He was very personal and very helpful. I appreciate everything he done for us. Thank you so very much for everyone there.You are all amazing - 2026-04-01 | 5.0/5 | Charisse C. — It was a pleasure working with Dionte. He provided us with a great experience despite being the only salesperson that evening; he was working with multiple customers simultaneously. I will certainly recommend him to others. ### Hamed Hegazy - Profile: [https://napletonsvwofurbana.adviserly.com/hamed-hegazy/reviews](https://napletonsvwofurbana.adviserly.com/hamed-hegazy/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.4 stars (26 ratings, 18 reviews) - Lifetime vehicles sold: 262 - Recent vehicles sold: 17 - Sales specialties: CX5, CX50, ELANTRA, SANTA FE, TUCSON - Call: 2177172521 Hey everyone, I'm a Sales Advisor at Napleton's Auto Park of Urbana, originally from Egypt. I've been helping people find their perfect vehicle for about two years now, and honestly, I love it. My goal is to make the car-buying process easy and fun, and I get a real kick out of helping folks achieve their dreams. I'm a graduate of Beirut Arab University, and I'm fluent in both Arabic and English. I enjoy working with people from all walks of life, I'm passionate about soccer, and I'm always up for a good laugh. I'm a team player and I love connecting with people. I enjoy hearing their stories, and I find it rewarding to help them in any way I can. Whether it's finding the right vehicle or just making their day a little brighter. When I'm not helping customers, I'm probably catching up on some shows, playing online games, or watching anime. I've lived in Egypt, Lebanon, Saudi Arabia, and Dubai, and I love exploring new places and experiences. Recent reviews: - 2026-09-09 | 5.0/5 | Donald H. — If all your Car Salesmen are like Hamed you would sale hundreds of vehicles from your lots . He did everything a his pace and was very confident we had a good deal we gave him our finances and he found the best deal for us . Very Professional .. Sincerely Don Hoikkala Happy Customer - 2026-05-28 | 5.0/5 | Rick V. — Hamed was very courteous and understanding of my Daughters needs and very efficient in his work . Great job Hamed ! - 2026-08-29 | 5.0/5 | Cynthia E. — Hamed is excellent - you cannot ask for a more attentive, professional, kind individual to work with. ### Matthew Talbot - Profile: [https://napletonsvwofurbana.adviserly.com/matthew-talbot/reviews](https://napletonsvwofurbana.adviserly.com/matthew-talbot/reviews) - Department: Sales (Sales) - Title: Sales Advisor ### Micah Barbee - Profile: [https://napletonsvwofurbana.adviserly.com/micah-barbee/reviews](https://napletonsvwofurbana.adviserly.com/micah-barbee/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (72 ratings, 50 reviews) - Lifetime vehicles sold: 263 - Recent vehicles sold: 9 - Sales specialties: CARNIVAL, K4, SORENTO, SPORTAGE, TELLURIDE - Call: 2173647788 Greetings! As a Sales Advisor at Napleton's Auto Park of Urbana with less than a year of service, I've quickly become a trusted resource to our valued customers. I take pride in offering prompt and efficient support, striving to understand their specific needs and exceed their expectations. Despite our shared impatience, I'm known for my kindness and empathy, qualities I believe reflect true strength. Outside of work, I enjoy engaging in stimulating conversations and exploring the humorous side of life. I'm an avid chess player, fascinated by the complexities and strategic elements of the game. I believe in the importance of well-rounded health, encompassing mind, body, and soul. The most fulfilling aspect of my role is connecting with a diverse group of individuals, including my co-workers and the clients we serve. Each interaction brings a fresh perspective, and I'm always eager to embrace the unique qualities that make us all special. My infectious smile reflects my positive outlook on life, and I'm always ready to engage in meaningful conversations. Recent reviews: - 2026-04-30 | 5.0/5 | Sean B. — Best experience I have had when buying a car. Micah was great during both vehicle purchases for myself and my wife. Absolutely recommend anyone considering working with Kia to ask for Micah! - 2026-02-11 | 5.0/5 | James S. — Extremely professional and friendly. I didn’t expect to purchase a vehicle when I walked in but he made the entire process seamless. - 2026-03-25 | 5.0/5 | Virgil S. — Micah did a great professional job with my purchase. I would recommend anyone interested in a KIA vehicle to contact him. ### Oscar Aguado - Profile: [https://napletonsvwofurbana.adviserly.com/oscar-aguado/reviews](https://napletonsvwofurbana.adviserly.com/oscar-aguado/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (14 ratings, 10 reviews) - Lifetime vehicles sold: 72 - Recent vehicles sold: 2 - Languages: Spanish - Sales specialties: K4, KONA, SANTA FE, SONATA, TUCSON - Call: 2172938093 I'm a Sales Advisor based out of beautiful Puerto Vallarta, Jalisco, Mexico, and I've been in this role since August 2025. I love that in sales, you get out what you put in. No shortcuts, just hard work and dedication. I pride myself on being transparent and honest with customers; I listen to their needs. I like working at Napleton's Auto Park of Urbana. Fun fact, I got Dennis Rodman, from the Chicago Bulls, to give me 20 bucks in Newport Beach, California! I’m passionate about helping people, understanding different cultures, and traveling. I'm a persistent guy, always exploring every option before a customer makes a decision. When I’m not working, I'm out in nature. I love camping, off-roading, and anything outdoors. I'm also a big sports and seafood fan. I'm a graduate of Mountain View High School in Mesa, AZ, and was an All-State Wrestler there. I am bilingual (Spanish). I enjoy discussing travel and food. My daughter, Sabrina, and I often visit the Grand Canyon, Glacier Park and Moab, when we can. And yes, I was top gross my first month and placed second the next two. Recent reviews: - 2026-03-08 | 5.0/5 | Timothy D. — Oscar shows the qualities of a true sales professional. He listens more than he talks while asessing customer needs. He then makes recommendations based on the needs expressed by the customer. Oscar schedules test drives, answers questions,and never pressures for a quick decision. He stayed with us during the entire sales process to delivery making sure that we stayed happy with our decision. That's what a qualty sales advisor does. - 2026-01-14 | 5.0/5 | Natalie S. — Oscar was amazing! Listened to my concerns and didn’t pressure me into anything I didn’t need. Very personable and dedicated to his customers! - 2026-02-08 | 5.0/5 | Steven W. — Oscar was great. He listened to my needs and found the right car for me. He was easy to talk to and didn't pressure me. ### Oswaldo Gonzalez Martinez - Profile: [https://napletonsvwofurbana.adviserly.com/oswaldo-gonzalez-martinez/reviews](https://napletonsvwofurbana.adviserly.com/oswaldo-gonzalez-martinez/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Lifetime vehicles sold: 11 - Recent vehicles sold: 1 - Sales specialties: CX5, ESCAPE, JETTA, RAV4, RAV4 HYBRID - Call: 2176514701 x13218 As a Sales Advisor at Napleton's Auto Park of Urbana, I'm often the go-to person for Spanish-speaking customers in the building, which keeps things interesting. I've been in Champaign/Urbana most of my life. I picked up some knowledge at Parkland College. Outside of work, I'm into JDM cars – mostly older Toyota, Honda, Nissan, Mitsubishi, and Mazda sports cars. I also enjoy visiting Mexico when I get the chance, I've also got a knack for getting along with animals – I always carry treats. My goal is to give every customer the best experience possible. I like to think of them more as friends than just people I'm selling to. I enjoy helping my coworkers with questions, and I'm happy to help newcomers settle in. I'm super friendly and aim to make people feel comfortable. If there's food in the back, consider yourself invited. Plus, I can help you with a good deal. Beyond cars, I love playing soccer and tennis, and I'm currently trying to learn the piano. I'm also a big fan of anime, collecting stuff, and music. ### Scott Breeding - Profile: [https://napletonsvwofurbana.adviserly.com/scott-breeding/reviews](https://napletonsvwofurbana.adviserly.com/scott-breeding/reviews) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (84 ratings, 54 reviews) - Lifetime vehicles sold: 283 - Recent vehicles sold: 7 - Sales specialties: ELANTRA, OUTLANDER, SANTA FE, SORENTO, TUCSON - Call: 2175402161 x13211 As a Sales Advisor at Napleton's Auto Park, I bring a unique blend of expertise to our valued customers. Hailing from Rantoul, I've spent 18 years cultivating a deep passion for serving others. With a background in automotive repair, I'm a certified expert in vehicle maintenance and repairs. I'm also an avid computer builder, always eager to share my knowledge of the latest technology. One of my key strengths lies in my laid-back approach. I believe in giving customers the space and time they need to make informed decisions. I let them guide the process, respecting their unique preferences and circumstances. Beyond work, I'm an avid sportsman, holding both The Bears and The Blackhawks dear to my heart. I also enjoy discussing movies, TV shows, and all things technology. My passion for these topics enriches my conversations with customers, fostering a sense of connection. I'm committed to providing exceptional service, ensuring that every customer leaves our dealership feeling satisfied and well-informed. Whether you're looking to discover your dream vehicle, explore the latest tech, or simply connect over shared interests, I invite you to visit our showroom. I'll be delighted to assist you with your every need. Recent reviews: - 2026-03-31 | 5.0/5 | Sarah M. — Given this was my second time coming to him in four months for a car I was impressed with how much of what I was looking for. He went the extra mile to help me find the car I needed and get it to me within the time frame that I had. He yet again was very patient answering all of my questions that I am sure he has already answered at least twice. My friend was also impressed and thinking of coming to him when she decides on a car. - 2026-06-24 | 5.0/5 | Brianna C. — I came in looking for a specific vehicle, I spoke with 3 different people that pointed me to 4 different buildings. Scott was the first person to take the time to locate the vehicle and show it to me. He was very kind, made the entire experience straight forward and stress free. I would highly recommend Scott to my friends and family as he takes the time and he cares. Thanks for getting me out of the PT Bruiser Scott!!! :) - 2026-02-25 | 5.0/5 | Brad M. — Scott is polite and professional. He's also friendly and has a good sense of humor. I didn't feel rushed during the process, and had all my questions answered to my satisfaction. I don't know how long it will be until I'm in the market for a new vehicle, but whenever it is, I'll be looking for him. Very satisfied. ### CJ Bailey - Profile: [https://napletonsvwofurbana.adviserly.com/robert-bailey/reviews](https://napletonsvwofurbana.adviserly.com/robert-bailey/reviews) - Department: Service (Service) - Title: Volkswagen Service Advisor - Rating: 4.6 stars (263 ratings, 144 reviews) - Lifetime vehicles serviced: 7463 - Recent vehicles serviced: 287 - Call: 217-367-1222 x13460 Hello and welcome! As a service advisor here at Napleton's Auto Park I'm proud to be part of the team facilitating great experiences for our clients. Whether you're coming in for routine maintenance or something more complex, I'm here to answer all of your questions and provide the information you need to keep your car running smoothly and safely. We take pride in making sure you're satisfied from the moment you leave your car with us and then long after you've driven off our lot. I'm originally from Danville, Illinois and a graduate of Oakwood High School. When you're in need of great service, come on in and we'll take great care of you! Recent reviews: - 2026-08-29 | 5.0/5 | Theodore B. — I get my Volkswagen services done Where I buy my car. And the people at Napoleon's have always been nice and curtius every time I have been there. - 2026-07-13 | 5.0/5 | Kimberly N. — It has been a while since last service but very timely of wait for oil change service and communication throughout. - 2026-09-04 | 5.0/5 | Michael S. — Had a great experience getting my car serviced. Very informative and helpful. ### ACCOUNTS PAYABLE CLERK - Profile: [https://napletonsvwofurbana.adviserly.com/tracy-glover](https://napletonsvwofurbana.adviserly.com/tracy-glover) - Department: Plus (Office) - Title: Accounts Payable Clerk - Call: 2173650596 x13107 I'm an Accounts Payable Clerk, and I really enjoy my job. Customer service has always been the focus for me, whether it's ensuring our vendors are paid correctly and on time, or just keeping the lines of communication open. I believe in being honest and approaching things with a positive attitude – finding the good even when things get tough. I also have a bright personality and love making people smile. When I'm not crunching numbers, I enjoy crafting and making things with my hands. I’m also a big cook; I love creating delicious meals. And I'm passionate about gardening, music, and adventures of any kind. I have one child I’m incredibly proud of. I work at Napleton's Auto Park of Urbana, and I find it rewarding to be part of a team. ### ACCOUNTS RECEIVABLE - Profile: [https://napletonsvwofurbana.adviserly.com/holly-faulkner](https://napletonsvwofurbana.adviserly.com/holly-faulkner) - Department: Plus (Office) - Title: Accounts Receivable Clerk - Call: 2173650592 x13103 ### Bobby Clifford - Profile: [https://napletonsvwofurbana.adviserly.com/bobby-clifford](https://napletonsvwofurbana.adviserly.com/bobby-clifford) - Department: Plus (Management) - Title: Platform Director - Lifetime vehicles sold: 10 - Lifetime vehicles serviced: 5 - Recent vehicles sold: 3 - Recent vehicles serviced: 1 - Sales specialties: ATLAS CROSS SPORT, CX5, MUSTANG, SONATA HYBRID, WRANGLER - Call: 2173671222 As a Platform Director hailing from the vibrant city of Chicago, I bring a dynamic perspective to my role. With a solid foundation from the University of Tampa, I'm passionate about leveraging technology to drive business success. My professional journey has spanned a diverse range of industries, including automotive, where I honed my skills at Napleton's Auto Park. My expertise lies in platform management, ensuring seamless operations and enhancing user experiences. Beyond work, I'm an avid sports enthusiast, cheering on the Bears, White Sox, Blackhawks, and Bulls. In my downtime, I love exploring destinations like Aruba and Cancun, seeking both relaxation and adventure. I'm a results-oriented individual with a collaborative spirit, eager to contribute to innovative and impactful projects. ### cody boarman - Profile: [https://napletonsvwofurbana.adviserly.com/cody-boarman](https://napletonsvwofurbana.adviserly.com/cody-boarman) - Department: Plus (Finance) - Title: Finance Director Born and raised in Shelbyville, I've spent the last eleven years as a Finance Manager. I grew up in the business and have found my love for the financial side. I believe in hard work and treating everyone with respect. I'm a transparent person – what you see is what you get, no hidden agendas. I'm passionate about helping people put their dream cars in their driveways. ### Idris McPherson - Profile: [https://napletonsvwofurbana.adviserly.com/idris-mcpherson](https://napletonsvwofurbana.adviserly.com/idris-mcpherson) - Department: Plus (Management) - Title: Volkswagen General Manager - Lifetime vehicles sold: 837 - Recent vehicles sold: 1 - Sales specialties: ATLAS, GOLF, JETTA, PASSAT, TIGUAN - Call: 855-971-6495 - Text: 217-791-7937 Married to a beautiful wife, father of 2 daughters. Graduated from the University of Illinois and I have 9 years in the auto industry. Customers like me because of my product knowledge and my laid-back approach. Fan of the Bears! ### John Gadbury - Profile: [https://napletonsvwofurbana.adviserly.com/john-gadbury](https://napletonsvwofurbana.adviserly.com/john-gadbury) - Department: Plus (Management) - Title: Parts Director - Lifetime vehicles serviced: 1 - Call: 888-355-0139 x250 I have 30 years of experience in the auto industry. Winner of the 2014 Toyota Parts Excellence Award. Married with one daughter. I enjoy carpentry and landscaping. ### Kassidy Duckett - Profile: [https://napletonsvwofurbana.adviserly.com/kassidy-duckett](https://napletonsvwofurbana.adviserly.com/kassidy-duckett) - Department: Plus (Office) - Title: Assistant Office Manager - Call: 2177172376 x13108 ### Lisa Hirst - Profile: [https://napletonsvwofurbana.adviserly.com/lisa-hirst](https://napletonsvwofurbana.adviserly.com/lisa-hirst) - Department: Plus (Management) - Title: Controller - Call: 2173650590 x13101 I have been in the Automotive Industry for over 28 Years. Joined the Napleton family 8 years ago. Excited to become part of the Champaign/Urbana Community. Always here to help. Customer Satisfaction is our number one goal. ### Randy Sledge - Profile: [https://napletonsvwofurbana.adviserly.com/randy-sledge](https://napletonsvwofurbana.adviserly.com/randy-sledge) - Department: Plus (Finance) - Title: Finance Manager The financing process should be simple and stress-free, which is my goal. I want each client to receive accurate information, affordable deals, and honest advice. When you trust me to help you throughout the financing process, you can rely on me to always exceed your expectations. Seeing my customers come back in time and time again is the best feeling. It lets me know that I have done my job and made a great impression. Stop in today and let our finance team get you approved for your dream car! ### TITLE CLERK - Profile: [https://napletonsvwofurbana.adviserly.com/anna-summers](https://napletonsvwofurbana.adviserly.com/anna-summers) - Department: Plus (Office) - Title: License & Title Clerk - Call: 2173650595 x13106 I'm a License & Title Clerk with 5 and a half years of experience. I enjoy the work and I'm dedicated to making sure all title and registration paperwork is completed accurately and sent to the state promptly. I take pride in my work and work hard to keep things moving. I currently work for Napleton's Auto Park of Urbana. ### TITLE CLERK ASSISTANT - Profile: [https://napletonsvwofurbana.adviserly.com/alishia-capacetti](https://napletonsvwofurbana.adviserly.com/alishia-capacetti) - Department: Plus (Office) - Title: Title Clerk - Call: 2177185817